SAP Maintenance for SAP S/4HANA instance

SAP Maintenance for SAP S/4HANA instance

SAP offers customers choice regarding the how and when they want to upgrade to SAP S/4HANA 2023

First, check your SAP production version through system status in SAP

After that, check the milestone how and when the Mainstream Maintenance would go for each S4HANA on Premise version  as follows.

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For example, SAP S/4HANA 1809, once the extended maintenance is over at the end of 2025 it's possible to transfer the maintenance service to 'Customer-Specific Maintenance'

 

Once the mainstream maintenance period is expired, we can choose one out of following 4 options.

 

1. S/4HANA version upgrade to the latest version

> Required upgrade project

 

2. Transfer S/4HANA platform to SAP PCE ( Private Cloud Edition ) from On-premise

> Infra & App. system is operated by SAP(subscription service)

 

3. Transfer to Customer-Specific Maintenance(No cost but Limited Service provided)

> Limited service means No delivery of legal changes, No delivery of new support packages, No guarantees for technological updates, No support of new interfaces, Available to get support only for known problem, No service level agreements.

You'd better considering upgrade project before of encountering customer-specific maintenance period for stable system operation

 

4. Transfer to Extended Maintenance Service ( 4% additional charge under current maintenance service level)

> In case of 1809 instance, 2 years extension is available

The simulation cost(4%) can be checked through SAP4Me site. 

At the current, only #1709 version can be checked through the request. It's possible for #1809 & #1909 to check the cost later in 2023

 

In short term, we might need to choose option ‘4’(Extension of maintenance service) but option ‘1’ would be the realistic solution in long-term perspective

 

You can refer to following notes relevant to.

52505 - Support after end of mainstream maintenance or extended maintenance

3246630 - Extended maintenance for SAP S4HANA 1709 1809 1909